EveryChild California Refund and Cancellation Policy

Refund Guidelines
It is the policy of EveryChild California that refunds will be offered up to two (2) weeks prior to the first day of the event. After that date, substitutions are allowed but no refunds will be given. There will be no refunds and registration fees are due in full for no-shows. All requests must be made in writing and sent either through e-mail, fax, or mail to the EveryChild California Administrative Office. All refunds will be processed by check. If a request is mailed it must be postmarked two weeks prior to the first day of the event.

Administrative Fee
All cancellation requests will be assessed an administrative fee per registrant. EveryChild California will assess a $25 an administrative fee for all events with registration fees of $0-$149 and a $50 administrative fee for events with registration fees of $150 and above.

Substitution Policy
Substitutions are allowed up to 24 hours of the first day of the event. If substituting a non-member for a member registration for Fall Technical Assistance, Great Administrators, Leadership Academy, 1 or 2-day live professional seminars the pricing will be adjusted to the non-member amount and EveryChild California will invoice for the difference. If a member is substituted for a non-member refunds of pricing differences may be requested in writing.

Please note: Non-advanced payment of registration fees does not void the cancellation policy. All registrations not cancelled are still responsible for the full balance regardless of attendance. There are no administrative fees for substitutions.

Due to the nature of EveryChild California, a non-profit membership based Association; substitutions are always preferred to refunds.

Emergency Requests
In the event that an unforeseen emergency situation occurs less than two (2) weeks prior to the first day of the Fall Technical Assistance, Great Administrators, Leadership Academy or 2-day live professional seminars, the EveryChild California Board of Directors will consider the refund request on a case-by-case basis. All emergency requests must be submitted by e-mail, mail or fax to the EveryChild California Administrative office no later than the first day of the event.  Any requests received after the start of the event will not be considered eligible for a refund. Emergency requests will generally not be considered for 1-day live professional seminars, ECE Symposiums or ECE Forums, Southern Section Meetings and Statewide Meetings.

All refund requests must include:

  • Name
  • Agency
  • Address
  • Check payable to
  • Reason for refund request
  • Attendee name, if different from the individual submitting the request

Contact Information

Requests should be sent to:

EveryChild California
1107 2nd Street, Suite 320
Sacramento, CA 95814
Tel: 916-443-5919
Fax: 916-443-5924
E-Mail: [email protected] 

a